Week Five

Day 21:

SCB Mentor “Amal” is on leave, I did not know what to do so I went to Geeta and asked her for any tasks to work on and she asked all of her members in the team if they need any help and I will be very happy to do their task little bit. I worked on updating UAE Passports Details of SCB employees and I access SCB website to get and identify more to SCB. Then, I had lunch with my colleagues  

Day 23:

I set on laptop identifying general SCB information while I am free doing nothing. Then, I worked on “UAE Passports Details” papers by inserting their PWI (People Wise Ide) and updating their passports information in the computer.

Day 24:

I accessed to Standard Chartered Bank website to identify more information about the departments and SCB in general.

Day 25:

I spent my day with Burier writing an e-mail to send to all Universities in Saudi Arabia on behalf standard chartered bank which recently opened another branch in KSA targeting to recruit Saudi students with fresh graduated degree and had achieved Business Management major or other business majors. Then, I had my lunch with my colleagues Kristina, swaty, Muna and Rania. I had searched online information about the Standard Chartered Bank specifically on Human Resources department. I had heard beautiful say from Burier who had said to his employees “never ever did the nervousness reactions solve work problems “even I had such serious problems with you guys in for example: not submitting the work on time, when I am relying on somebody some particular tasks and he neglected to send me and when this case or situation repeated many times which get me crazy if I set and didn’t treat the problem in time and may be the pressure increase on me and that is not fair, also Burier said I study the situation at first then inform everybody to follow regulation that is fair for all of us in way that lead to better decision.

Day 22:

I had Al Massar Programme (My Work, My Time Workshop) in DIFC from 9 to 1 and I had lunch with our colleagues. I learned from the workshop that when I will be recruited I will tell my line manager the exercise that we’ve done in the class workshop the most and least motivators in work place because it is fundamental to build relationship between the manager when you tell your most what motivate you in the work place and the least which will show him/her your interests or your motivators in the work place and it will encourage the employee to complete working in the company for many years. One of participants said that I tired many times asking my line manager to let me a leader of a team but he didn’t and she was like I know that I deserve to be a leader so the teacher said it is good to be sure of you want to be and what motivates you and try as an employee in the work place show your line manager and discuss with him/her your motivators. I have learned to behave with assertiveness behavior which it means (standing up for your rights without violating other people rights), control myself at work by talking to people around me to reduce your stress and nervousness and doing exercises…..., ask for feedback from your line manager and learn from it to avoid doing the same mistakes, Manage Emotions by

o   know my goals, beliefs, values, how I behave

o   concur the problem and see problems as challenges

o   keep self-motivated by writing daily quotes, surround yourself with positive people, treat yourself with (SPA), saloons and shopping

o   build relationship  by make time to get to know people and spend some social time as well as work time with them

Then, I went with my new colleague Hind in second floor in Finance department to get more knowledge on her work. In deed she welcomed me with big smile on her face and she was like just tell me what you need to know about our Finance department and I am on your help. I said I want you just explain for me your particular job in finance and she drew for me chart showing me WB-wholesale Banking MENA in general and her position as WB-Oman Finance (Business Finance) by showing the work flow and the technical Support form Chennai where they receives report type of Profit/lost and Asset/Liabilities with its balance sheet and she check on the reports and look after the reports that she receives from there.

Week Four

Day 16:

My computer was ready to work on it as Geeta prepare it for me and she gave me schedule to work on in the Power Point in a proper design for employer who work in the Standard Chartered as she said the important of this chart that you will design is that when there is any change happen in the company we can contact with the employer by the information or their phone numbers that you will include in the chart to inform them with that change. Then I had lunch as first time with my team members the Vincor, meghana, Amel and Geeta in Bur Juman in Dome Restaurant which is near to Al Ferdan Building and we went by Amal’s car.

Day 17:

I worked on UAE Passport Details but I didn’t work on my own computer because it needed to be fixed. Then I had lunch with my colleagues.

Day 18:

I continued working on the chart of Standard Chartered Bank which will help if there is any crisis or change in the Standard Chartered Bank for example, the head will tell some particular staff and those staff will tell the other staff. I had lunch with my colleagues in Jumeirah in Friday’s restaurant.

Day 19:

I continued working on organizing chart for any crisis happened in Standard Chartered Bank to inform the employees with. I also get feedback from Geeta on my work and she gave me suggestions to improve it.

Day 20:

I continued working on the chart and we me and my bank mentor met with college mentor Mr.Tridib.

Mr.Tridib was telling me that it fundamental to know (T %)which is mean that when you become employee you have to know information about other departments in the organization even you are specialist for one particular job because that will build your mind and have expand knowledge of  how to work wisely and you will gain successful consequences.

College mentor feedback on (PREFERRED LEARNING STYLES QUESTIONAIRE) is that he added by saying that in the college there is similar questionnaire like this. For example; do you like working as individual or group? Some people prefer listening at music during their work and some other not, because every person has different preferences at work so the company should know its employee’s preferences to reach their likes or styles.

College mentor feedback on “People Management in SCB (your role)” handbook which is distributed in workshop is that TRUSTWORTHY is fundamental between four of living our values in all businesses such as in e-commerce/marketing and it is the most value is measured in all organizations and with measuring TRUSTWORTHY value in the first it would be easy then to measure the other four values.

He explained the Cross Sales of CB (consumer banking), when you access the Abaya and Sheila shop you amazed with Sheila design and you asked for the price the seller attracted you with similar/related to Sheila design and said for you what about Sheila with that abaya will look more beautiful on you and you pleased with his idea.

One of Amal’s colleagues came to her and he had serious problems with his line manager in assessing or evaluating him. He said I was really working on my work time and doing my job but when I don’t know how to do some specific  stuff I don’t ask for help and once I asked my line manager to continue my studies while working he didn’t reply or respond to me. Then, Amal said to him if you want to overcome this problem you have to write down single or extra stuff you have done during your work and even when you solved problems during your tasks because you will have the evidence on your hand when you want to talking about your assessing with your line manager and that will help you very much to explain your circumstances and what thing you should work on to develop for example when you said (when I don’t know how to do some specific  stuff I don’t ask for help)and this is extremely wrong you should behave that you here to learn from your mistakes and ask for your needs  rather than sitting in the office and doing the same thing every day. So, ask for your requirements and which part you want to be trained on and don’t say I have no time to attend the training classes because in the final will effect on your result and prepare you task for tomorrow by organizing or managing your time. One more notice I would like you to tell your manager is that when you asked him for continuing studies he didn’t encourage or motivate you or even didn’t respond at you and that means that they didn’t care about employees needs which will be good excuse for your approval.

Then, I had lunch with my colleagues in the SCB.